ATTICS International Instructions from IQA to Assessors
Document Number
ATTICS-POL-026
Version Number
1.0
Document Control
DC26
Effective Date
06-01-2026
Document Status
Approved
Approval Date
06-01-2026
ATTICS International Instructions from IQA to Assessors
These policies are developed exclusively for ATTICS International. Any copying, sharing, or reuse without written consent is not permitted.
Purpose
The purpose of this document is to provide clear instructions and guidance from the Internal Quality Assurer (IQA) to all Assessors engaged in delivering assessment, examination, and competency evaluation services for ATTICS International.
These instructions ensure assessments are conducted consistently, fairly, impartially, and in compliance with international quality and conformity assessment requirements.
Organizational Quality Commitment
ATTICS International is an ISO 9001:2015, ISO/IEC 17024:2012, and ISO 21001:2025 Certified and Compliant Organization, and an Organizational Member of ASTM International (Membership No. 2515539).
Accordingly, all assessment activities must reflect international standards of:
Quality management
Conformity assessment integrity
Educational management excellence
Professional and ethical practice
Scope
These instructions apply to all Assessors involved in:
Learner competency assessments
Practical and workplace evaluations
Written and online examinations
Certification and qualification assessments
Any assessment activity delivered under ATTICS International programs
Role of the Assessor
Assessors are responsible for:
Conducting assessments in accordance with approved assessment plans
Applying assessment criteria objectively and consistently
Ensuring fairness and equal opportunity for all learners
Maintaining confidentiality of learner information and results
Recording assessment evidence accurately and completely
Assessment Planning
Assessors shall:
Review assessment requirements and criteria before delivery
Ensure assessment tools and materials are approved and current
Confirm learner eligibility and identity before assessment
Prepare suitable environments for fair and safe assessment
Conduct of Assessment
During assessment, Assessors must:
Follow approved assessment methods and marking schemes
Avoid coaching or influencing learner performance
Observe professional and ethical conduct at all times
Ensure no discrimination or bias occurs
Maintain examination and assessment security
Evidence Collection & Recording
Assessors shall:
Collect sufficient, valid, authentic, and current evidence
Record assessment decisions clearly and accurately
Maintain traceability of evidence to learning outcomes
Submit completed assessment records to IQA as required
Impartiality & Conflict of Interest
Assessors must:
Declare any actual or potential conflicts of interest
Not assess learners where personal, financial, or professional conflicts exist
Sign impartiality and confidentiality declarations
Report any undue influence immediately to IQA or management
Reasonable Adjustment & Special Consideration
Assessors shall:
Implement approved reasonable adjustments for learners with special needs
Apply special consideration only as authorized by IQA
Ensure adjustments do not compromise assessment integrity
Assessment Feedback
Assessors must:
Provide clear, constructive feedback to learners
Explain assessment decisions transparently
Inform learners of appeal procedures where applicable
Handling of Complaints & Appeals
Assessors shall:
Cooperate fully with complaint or appeal investigations
Provide assessment records and evidence when requested by IQA
Not influence appeal or complaint decisions
Quality Assurance & Monitoring
Assessors must:
Participate in IQA monitoring activities
Allow observation of assessments when requested
Implement corrective actions identified by IQA
Attend standardization and assessor development sessions
Health & Safety
Assessors shall:
Follow ATTICS International HSE procedures
Ensure safe assessment environments
Report hazards or incidents immediately
Confidentiality & Data Protection
Assessors must:
Protect learner data and assessment materials
Not disclose results or personal information to unauthorized persons
Store records securely
Non-Compliance
Failure to follow these instructions may result in:
Suspension from assessment duties
Retraining requirements
Contract termination
Further disciplinary action where applicable
Review & Continuous Improvement
Assessors are encouraged to:
Provide feedback to IQA on assessment processes
Participate in improvement initiatives
Support continuous enhancement of assessment quality
Authorization
These Instructions from IQA to Assessors are issued under the authority of the Executive Management and Internal Quality Assurance function of ATTICS International.
