ATTICS International Learner Handbook

Document Number

ATTICS-POL-030

Version Number

1.0

Document Control

DC30

Effective Date

06-01-2026

Document Status

Approved

Approval Date

06-01-2026

ATTICS International Learner Handbook

These policies are developed exclusively for ATTICS International. Any copying, sharing, or reuse without written consent is not permitted.

Welcome Message

Welcome to ATTICS International.

We are pleased to support your professional development journey. This Learner Handbook provides essential information about our training, assessment, certification processes, learner rights, responsibilities, and support services. Please read this handbook carefully, as it will guide you throughout your learning experience with ATTICS International.

About ATTICS International

ATTICS International is a globally focused conformity assessment, inspection, testing, training, and certification organization.

We are:

  • ISO 9001:2015 (Quality Management Systems) Certified
  • ISO/IEC 17024:2012 (Conformity Assessment – Certification of Persons) Certified
  • ISO 21001:2025 (Educational Organizations Management Systems) Certified
  • Organizational Member of ASTM International (Membership No. 2515539)

These credentials reflect our commitment to international quality, competence, fairness, and continuous improvement in education and certification services.

Purpose of the Learner Handbook

This handbook aims to:

  • Provide clear information about training and certification services
  • Explain learner rights and responsibilities
  • Describe assessment and certification processes
  • Outline policies for fairness, complaints, and special consideration
  • Support a positive and transparent learning experience

Scope

This handbook applies to all learners enrolled in:

  • Professional training programs
  • Certification and qualification courses
  • Competency-based assessments
  • Online and classroom-based learning
  • Continuing professional development (CPD) programs

Learner Enrollment

Entry Requirements

Each course or certification program has defined entry criteria. Learners must meet eligibility requirements before enrollment.

Registration

Learners must complete registration forms and submit required documents before course confirmation.

Confirmation

Enrollment is confirmed once registration, documentation, and payment requirements are fulfilled.

Training Delivery

ATTICS International provides training through:

  • Classroom-based learning
  • Online or virtual learning platforms
  • Practical workshops
  • On-site industry training

Training materials are developed and delivered by qualified subject-matter experts.

Assessment & Examination

Assessments may include:

  • Written examinations
  • Practical demonstrations
  • Assignments or projects
  • Workplace-based evaluations

Assessments are designed to:

  • Measure competence fairly
  • Follow defined marking criteria
  • Maintain confidentiality and impartiality
  • Align with international conformity assessment practices

Certification

Upon successful completion:

  • Learners receive certificates or qualification awards
  • Certification decisions are made independently and impartially
  • Certificates include defined validity periods where applicable

Learner Rights

Learners have the right to:

  • Fair and unbiased assessment
  • Clear information on course requirements
  • Confidential handling of personal data
  • Reasonable adjustment for special needs
  • Appeal assessment decisions
  • Submit complaints without discrimination

Learner Responsibilities

Learners are responsible for:

  • Attending scheduled training sessions
  • Completing assessments honestly
  • Following examination rules
  • Respecting trainers and fellow learners
  • Maintaining academic integrity
  • Providing accurate personal information

Reasonable Adjustment & Special Consideration

ATTICS International provides reasonable adjustments and special consideration for learners with disabilities, medical conditions, or unforeseen circumstances, without compromising assessment integrity. Requests must be submitted with supporting evidence in advance or as soon as possible.

Complaints & Appeals

Learners may submit complaints or appeals regarding:

  • Training delivery
  • Assessment outcomes
  • Staff conduct
  • Certificationdecisions

All complaints and appeals are handled fairly, impartially, and confidentially according to established procedures.

Code of Conduct

Learners must:

  • Behave professionally
  • Avoid cheating or plagiarism
  • Follow safety instructions
  • Respect institutional policies

Violation of conduct rules may result in disciplinary action

Health & Safety

Learners must follow all health and safety instructions during:

  • Classroom training
  • Practical sessions
  • Site-based learning

Safety is a shared responsibility.

Confidentiality & Data Protection

ATTICS International protects learner information in accordance with applicable data protection and confidentiality requirements. Personal information is used only for training and certification purposes.

Certificates Replacement

Lost or damaged certificates may be replaced upon request and verification, subject to administrative fees.

Continuous Improvement

Learner feedback is actively used to:

  • Improve training content
  • Enhance delivery methods
  • Strengthen learner experience

Policy Review

This handbook is reviewed periodically to ensure continued suitability, effectiveness, and compliance with international standards.

Contact Information

ATTICS International

  • Website: www.atticsintl.com
  • Email: info@atticsintl.com
  • Phone: +92-333-0106329

Authorization

This Learner Handbook is issued under the authority of Executive Management of ATTICS International.

Approved By: Mr. Zaib Ali

Authorized Position: Head of Operations

Signature:

zaib signaure

Date: 06-01-2026