ATTICS International Quality Management Policy
These policies are developed exclusively for ATTICS International. Any copying, sharing, or reuse without written consent is not permitted.
Policy Statement
ATTICS International is committed to delivering impartial, high-quality, reliable, and internationally compliant services in training, education, auditing, certification, inspection, testing, and calibration.
We operate fully integrated management systems certified to:
ISO 9001:2015 (Quality Management Systems) ISO/IEC 17024:2012 (Personnel Certification Bodies) ISO/IEC 17025 (Testing & Calibration Laboratories) ISO 21001:2025 (Educational Organizations Management Systems) This Quality Management Policy defines ATTICS International’s commitment to excellence, compliance, continual improvement, and stakeholder satisfaction.
Purpose
To establish a quality-driven culture ensuring that all services provided by ATTICS International meet:
International standard requirements Client and learner expectations Legal and regulatory obligations Accreditation and certification criteria Scope
This policy applies to all ATTICS International operations, including:
Training and educational services Personnel certification and qualification delivery Auditing and compliance assessment Inspection services Testing and laboratory operations Calibration services Administrative and support processes Quality Commitments
ATTICS International commits to:
Maintaining certified management systems aligned with international standards Delivering impartial and objective services Ensuring competence of all personnel Protecting confidentiality and data security Managing risks and opportunities Engaging stakeholders and learners Monitoring performance and satisfaction Implementing continual improvement Customer and Learner Focus
We shall:
Understand client and learner needs Provide clear service information Deliver consistent and professional services Collect and act upon feedback Handle complaints fairly and promptly Leadership and Governance
Top Management shall:
Provide strategic direction and resources Promote quality culture across all levels Ensure compliance with ISO and legal requirements Review system performance regularly Process Approach and Risk-Based Thinking
ATTICS International applies:
Defined and controlled processes Risk-based thinking in planning and operations Evidence-based decision-making Systematic monitoring and review Competence and Awareness
We ensure:
Competence-based recruitment Staff induction and CPD Regular competence evaluation Awareness of policies and responsibilities We commit to:
Internal audits and IQA Non-conformance and corrective actions Management review Innovation and service enhancement Compliance and Integrity
ATTICS International shall:
Maintain impartiality in certification decisions Prevent conflicts of interest Protect certification and qualification credibility Operate ethically and transparently Communication
This policy is:
Available to the public through official channels Communicated to all personnel and stakeholders
Approved By : Mr. Zaib Ali
Authorized Position : Head of Operations
