These policies are developed exclusively for ATTICS International. Any copying, sharing, or reuse without written consent is not permitted.
Welcome Message
Welcome to ATTICS International.
As a globally operating, ISO-certified organization, we are committed to excellence in Auditing, Training, Testing, Inspection, Calibration, Certification, and Educational Services. Our people are the foundation of our success. This handbook provides guidance on workplace expectations, responsibilities, and policies to ensure a professional, ethical, and productive working environment.
All staff members are expected to read, understand, and follow this handbook as part of their employment or contractual engagement with ATTICS International.
About ATTICS International
ATTICS International is an ISO-certified and internationally recognized organization delivering professional services in:
Management System Auditing & Certification
Professional Training & Education
Personnel Certification
Testing & Laboratory Services
Inspection & Verification
Calibration Services
We are committed to impartiality, integrity, quality, confidentiality, and continual improvement.
Purpose of This Handbook
This handbook:
Defines staff responsibilities and expectations
Explains workplace policies and procedures
Promotes consistency and fairness
Supports compliance with international standards
Protects staff, learners, clients, and stakeholders
Employment Principles
ATTICS International provides:
Equal opportunity employment
Fair and respectful workplace culture
Non-discrimination and inclusion
Professional growth and learning opportunities
Safe and healthy working conditions
Code of Professional Conduct
All staff must:
Act honestly, ethically, and professionally
Maintain impartiality in all duties
Avoid conflicts of interest
Respect colleagues, learners, and clients
Protect ATTICS International’s reputation
Follow approved procedures and policies
Unacceptable behavior includes harassment, discrimination, dishonesty, misuse of authority, or breach of confidentiality.
Confidentiality and Data Protection
Staff must:
Protect confidential and personal data
Follow Data Protection and GDPR policies
Not share client, learner, or business information without authorization
Secure documents and digital records properly
Breach of confidentiality may result in disciplinary action.
Conflict of Interest
Staff must disclose:
Personal or financial interests affecting objectivity
Relationships with clients, learners, or partners
External activities conflicting with ATTICS duties
Declared conflicts are managed under the Conflict of Interest Policy.
Health and Safety
ATTICS International ensures:
Safe offices, laboratories, and training environments
Risk assessments and safety procedures
Emergency and first-aid arrangements
Staff must:
Follow safety rules
Report hazards or incidents
Use protective equipment where required
Equality, Diversity & Inclusion
ATTICS International promotes:
Equal opportunity
Respect for cultural and personal differences
Zero tolerance for discrimination or harassment
All staff must support an inclusive workplace.
Professional Competence and Development
ATTICS International:
Ensures staff are competent for assigned duties
Provides training and development opportunities
Encourages continuous professional learning
Staff are expected to:
Maintain professional competence
Participate in required training
Follow technical and quality procedures
Quality and Compliance Responsibilities
Staff must:
Follow Quality Management System procedures
Support internal audits and IQA activities
Report nonconformities or risks
Contribute to continual improvement
Use of Company Property and Systems
Staff must:
Use company equipment responsibly
Protect IT systems and passwords
Not misuse company resources for unauthorized purposes
Communication and Professional Behavior
Staff should:
Communicate clearly and respectfully
Respond to clients and learners professionally
Maintain professional appearance and conduct
Complaints, Appeals, and Reporting Concerns
Staff must:
Cooperate with complaint and appeal handling
Report malpractice, misconduct, or unethical behavior
Support fair and impartial investigations
Whistleblowers are protected from retaliation.
Disciplinary Procedures
Failure to follow policies may result in:
Verbal or written warnings
Suspension of duties
Termination of contract or employment
All disciplinary actions follow fair and documented procedures.
Document Control and Record Keeping
Staff must:
Follow Document Retention & Secure Storage Policy
Maintain accurate records
Protect controlled documents from unauthorized access
Insurance and Liability Awareness
ATTICS International maintains:
Public Liability Insurance
Employers’ Liability Insurance
Professional Indemnity Insurance
Staff must report incidents that may lead to claims.
Leaving ATTICS International
Upon leaving:
Company property must be returned
Confidentiality obligations continue
Access rights are revoked
Policy Awareness
Staff are required to:
Read and comply with all ATTICS International policies
